CRM Q2 2012 Update – Launch of Mobility plus Other Great Capabilities
Feb
6
Written by:
2/6/2012 11:07 AM
Microsoft announced today that they will release a Mobile solution for Windows Phone 7.5, iPad, iPhone, Android, and Blackberry devices called Microsoft Dynamics CRM Mobile! See the link to the update on the Roadmap page on CRM or download the CRM Q2 2012 Preview Guide.
Here is a quick summary of the main features coming in Q2:
Microsoft Dynamics CRM Mobile
Native apps for devices supported by this offering include:
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Form Factor
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Device
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Operating System
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Smartphones
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Windows Phone
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7.5+
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Apple iPhone 3GS+
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iOS 5+
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Google Android
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2.2+
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RIM Blackberry
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6.x and 7.x
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Tablets
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Apple iPad/iPad2
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iOS 5+
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Screen shot of Microsoft Dynamics CRM 2011 on an iPad
Safari, Firefox & Chrome Browsers
There is also a good update on the Cross Browser Support. Specifically, CRM will now be supported on:
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Browser
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Device
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Safari
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PC, Mac or iPad
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Firefox
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PC or Mac
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Chrome
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PC
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Enhanced Social Capabilities
CRM is adding new functionality to Activity Feeds to be able to "Like" or "Unlike" an update as well as offer improved filtering capabilities.
Industry Solution Templates
Microsoft will be releasing 4 Industry Solution Templates to enhance the Out of the Box solution for:
- Life Annuity Insurance Sales
- Non-Profit
- Health Plan Sales
- Wealth Management
Screen shot of Life Annuity Insurance Sales
Performance and Scalability
Microsoft will be upgrading to SQL Server 2012 to improve:
- Query Performance
- Improve I/O intensive workloads
- Gain consistent performance for concurrent and mixed workloads
- Gain high scale with support for up to 256 cores
Improved Business Intelligence (Initially for On Premise Customers)
Microsoft will leverage SQL Server 2012 Power View capabilities to provide enhanced BI capabilities:
Certifications
Microsoft will now have the following certifications:
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Certifications
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Microsoft Data Centers
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ISO 27001
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SAS70 Type II
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Sarbanes–Oxley
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Microsoft Dynamics CRM Online Service
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Safe Harbor
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ISO 27001
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SSAE 16 SOC1 (Type II)
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Data Processing Agreement (DPA)
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EU Model Clauses
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(HIPAA) compliant
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Portal Framework Enhancements
The Q2 2012 service update includes the ability for portals to use Microsoft Windows Azure Access Control Service (ACS) for authentication. This allows for the ability to use identity providers such as Facebook, Google, Yahoo, Windows Live ID and ADFS 2.0 for portals that require authenticated sign-on security.
Custom Workflow Activities in CRM Online
With the Microsoft Dynamics CRM Q2 service update, developers can build custom .NET Workflow activity assemblies for Microsoft Dynamics CRM Online. These new capabilities ensure parity in the developer experience between Microsoft Dynamics CRM Online and on-premises.